The Client: An international fast food chain operating in multiple countries.

The Requirement:

Tech Need: Cable and hardware upgrade for 3,300 devices

Timeframe: Six months

Number of Sites: 300 restaurants

Estimated Number of Hours to Complete: 5,300

Our Solution: SmartSource swiftly deployed two highly skilled technical engineers to each of the 300 restaurant locations, ensuring a rapid and efficient upgrade process. Our deployment strategy took into account equipment delivery and specific client requirements, guaranteeing a seamless implementation.

SmartSource Achievements: We successfully completed the cable and hardware upgrade for all 300 restaurants, resulting in fully upgraded and operational locations. The upgrade process was executed without any disruptions or downtime for the client, its employees, or customers. Our on-site technical support proved highly effective, providing valuable assistance to the client’s team and ensuring a smooth transition. As a result, the client expressed complete satisfaction with our services, with a 100% client satisfaction rate.