The Client: National Financial Institution
Tech Need: Hardware upgrade across 4,000 locations
Timeframe: 10 months
Number of Sites: 4,000
Estimated Number of Hours to Complete: 8,000
Our Solution: SmartSource promptly deployed a highly skilled team of 345 technical engineers to numerous sites spread across the United States. Leveraging our extensive network of 6,000 technical engineers, our Project Management Office (PMO) efficiently coordinated and supported the project throughout its 10-month duration.
We successfully completed the comprehensive hardware upgrade for all 4,000 client branches within the designated 10-month timeframe. Our diligent approach ensured that the client experienced zero downtime during the upgrade process, allowing for uninterrupted operations. We take pride in delivering exceptional service, resulting in a client satisfaction rate of 100%.