The Client:
National Financial Institution

The Need:

• Tech Need: Hardware upgrade across 4,000 locations
• Timeframe: 10 months
• Number of Sites: 4,000
• Estimated Number of Hours to Complete: 8,000

The Solution:
SmartSource rapidly deployed 345 technical engineers to the various sites, which spanned across the U.S. All SmartSource resources were deployed over the course of 10 months.  SmartSource’s PMO utilized it’s national network of 6,000 technical engineers to quickly scale and fully support the project.

SmartSource Results:

• All 4,000 client branches were fully upgraded and operational 
• Client saw zero downtime as a result of the upgrade
• Client satisfaction rate: 100%