The Client:
National Financial Institution
The Need:
- Tech Need: Hardware upgrade across 4,000 locations
- Timeframe: 10 months
- Number of Sites: 4,000
- Estimated Number of Hours to Complete: 8,000
The Solution:
SmartSource rapidly deployed 345 technical engineers to the various sites, which spanned across the U.S. All SmartSource resources were deployed over the course of 10 months.
SmartSource Results:
- All 4,000 client branches were fully upgraded and operational
- Client saw zero downtime as a result of the upgrade
- Client satisfaction rate: 100%