The Client:
Mining Company
The Need:
- Tech Need: IT Site Surveys
- Timeframe: 45 days
- Number of Sites: 63 Total Sites Across United States, Mexico and Canada
- Estimated Number of Hours to Complete: 252 Hours
The Solution:
Our partner has acquired multiple locations in the US/Mexico/Canada and needed to perform a complete site survey of all IT devices located at each facility. Our partner requested Smart Source to also verify all floor plans and business IT environments, as they are looking to upgrade/standardize the IT environment at all locations. Smart Source provided a needs assessment prior to site visits. Then proceeded with a pilot site to ensure all the necessary skills and equipment were on-hand to complete the infrastructure and hardware survey. With the findings from the pilot site SmartSource was able to successfully complete all 63 sites while adhering to all safety regulations throughout the entirety of the project. All SmartSource resources were deployed based on client specification and unique site needs.
Unique Challenges:
- International project spanning North America
- Specific safety and chemical guidelines while onsite
SmartSource Results:
- All 63 sites where completed in the allotted timeframe
- Met Client Budget and Delivery Expectations
- Client is requesting more services with SmartSource
- Client satisfaction rate: 100%