The Client: A mining company operating across the United States, Mexico, and Canada.
The Requirement:
Tech Need: IT Site Surveys
Timeframe: 45 days
Number of Sites: 63 sites in total across the three countries
Estimated Hours to Complete: 252 hours
Our Solution: Our esteemed partner recently acquired multiple locations in the United States, Mexico, and Canada and sought to conduct comprehensive IT site surveys for each facility. They also requested SmartSource to verify floor plans and assess the existing IT environments, as they aimed to upgrade and standardize the IT infrastructure across all locations. To ensure a seamless process, SmartSource initiated a needs assessment before commencing site visits. We conducted a pilot site to confirm the availability of necessary skills and equipment required to complete the infrastructure and hardware surveys. Leveraging the insights gained from the pilot site, SmartSource successfully completed the surveys for all 63 sites while strictly adhering to safety regulations throughout the entire project. Our deployment of resources was tailored to meet the client’s specifications and address the unique needs of each site.
Unique Challenges:
Executing an international project spanning multiple countries in North America
Navigating specific safety and chemical guidelines while onsite
SmartSource Achievements:
Completion of all 63 sites within the designated time frame
Adherence to the client’s budget and delivery expectations
Client’s satisfaction rate: 100%
Client expressed interest in engaging SmartSource for additional services
