The Client: A global technology distributor and solutions provider

The Need: Sports stadium hardware installation services in various locations across the United States and other global regions

• Timeframe: Began September, 2020 and is estimated to be complete December, 2023
  
• Number of Sites: 100 locations thus far
  
• Estimated Hours to Complete: 8-24 hours per location depending on size and scope

The Solution:

SmartSource’s field technicians installed hardware and provided cable installation services for pre-determined configurations at specified locations using client-provided documentation. Verification of hardware packages, server, IP address, subnet mask, default gateway and DNS server were performed prior to installation. Post-installation testing was also done to ensure the hardware was properly connected to the network and camera/sound configurations were correct. 

Unique Challenges:

• International adjustments to onsite materials/equipment needed upon arrival since site surveys were not done as part of this engagement
• Accommodating requests to schedule locations in the United States on short notice
• Continuing COVID-19 challenges

SmartSource Results:

• All scheduled locations have been completed 
• Work is ongoing and client satisfaction is high