The Client: A prominent nationwide bank with an extensive network of branches across North America.
The Need:
Tech Need: Recruitment of 200 highly qualified technicians who pass rigorous drug testing and fingerprinting processes.
Skill Set: L1 & L2 Technicians
Challenge: Project execution during after-hours on the Presidents Day weekend.
The Solution: SmartSource, in collaboration with its partner, provided invaluable assistance in the recruitment and management of 200 skilled technicians for a significant bank conversion project. Spanning six days, including the Presidents Day weekend, the project demanded long working hours from 4:30 AM to 10:00 PM daily.
To ensure seamless execution, we proactively scheduled backup technicians, approximately 40 in number, guaranteeing that the required workforce was available to meet project timelines. Our dedicated team took charge of all logistics, including transportation arrangements to nearby sites and efficient rerouting as needed. Real-time communication between technicians and clients was facilitated through our dynamic live portal, enabling updates and milestones to be effectively monitored.
SmartSource Results: The satisfaction expressed by both our partner and the bank was exceptional, leading to the awarding of several other significant projects to the partner and SmartSource. We take immense pride in the achievements of our exceptional team and their unwavering commitment to excellence.